Quality Care

Infection Control
Infection control is of prime importance in this practice. Every member of staff will receive training in all aspects of infection control, including decontamination of dental instruments and equipment, as part of their induction program and through regular update training, at least annually. Although the principles of infection control remain unchanged, we perform a continuous evaluation of our current infection-control practices to include the use of new technologies, materials, equipment, and data . We work on specific strategies directed to preventing the transmission of pathogens among our providers and patients.

Data Protection
Record Keeping: Our office uses electronic record keeping along with minimal manual filing. We follow all laws put forth by the State of California and the the Health Insurance Portability and Accountability Act (HIPAA), including maintaining an offsite backup storage system and an image mechanism that is able to copy signature documents, and a mechanism to ensure that once a record is input, it is unalterable. We have developed and implemented policies and procedures to include safeguards for confidentiality and unauthorized access to electronically stored record, authentication by electronic signature keys, and systems maintenance. Original hard copies of patient records are destroyed once the record has been electronically stored. The printout of the computerized version shall be considered the original. Patient access: Upon presentation of a written request, a patient or patient’s representative has the right to inspect the patient’s records. We may ask payment for reasonable clerical costs incurred in locating and making the records available. A patient or patient’s representative is also entitled to a copy of the patient’s record, once a written request is presented to the office. All reasonable costs incurred by the our office to provide the copies may be charged to the patient. This includes the cost of copying x-rays. Retention & Disposal: Records are kept for seven years if the patient is inactive or is discharged. Records of un-emancipated minors are kept at least one year after the minor has reached the age of 18 years, and in any case, not less than seven years.

Confidentiality Policy
At this practice, the need for the strict confidentiality of personal information about patients is taken very seriously. All members of the practice team must comply with the safeguards in place as a part of their contract of employment or contract for services with the practice.

Health And Safety Policy
Our policy is to provide and maintain safe and healthy working conditions, equipment and systems of work for all our employees and to provide such information, training and supervision as they need for this purpose. We also accept our responsibility for the health and safety of other people who may be affected by our work activities. This policy applies to all employees of the practice, dental associates, dental hygienists and other contractors providing services to the practice, such as anesthetists.

Call     (650) 212-3500

Text     (650) 910-2301


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